Kitchen and bath home improvement supplies & resources.
Please remember the hyphen (-) in the spelling of Eclectic-ware and in our web address: www.eclectic-ware.com
HOME > ORDERING INFORMATION PAGE
We ship everywhere in the USA, US territories, Canada,
Australia, UK, and many other countries.
If you are ever uncertain about how to order any of the hardware we offer, especially the custom configuration hardware, please call or e-mail us.
Customer service phone (813) 633-7544
Live phone hours: Mon-Fri 9 AM to 5 PM E.S.T.
Voice-mail exists in our off hours, and when we are on the phone.
And 24 hour fax line: 813-634-3400
-- NO MINIMUM ORDERS, order what you need for any product line --
We offer you 5 ways to place an order with us.
VISA, MasterCard, American Express, and Discover accepted
On-line: our on-line secure ordering page is on a secure server. It will encrypt your information and protect the data you send. Your information is safe. If our page link is ever non-responsive, please call us to order. 813-633-7544
To place an order on-line, click here for our on-line ordering form.
By Phone: please call us at (813) 633-7544.
Monday through Friday 9:00 AM to 5:00 PM Eastern Standard Time.
Live phone hours: Mon-Fri 9 AM to 5 PM E.S.T. ~~ 24/7 FAX and on-line ordering
Voicemail will pick up in our off hours. We will return your calls. Definitely leave your name, number, and a brief message.
By FAX: our FAX number is (813) 634-3400 . You can fax us 24 hours a day. We have a FAX ordering form on our site that you can print out. Or you can send any format of document that works best for you. (Our fax line will also accept voicemail. So if you here out outgoing message, just let the fax do its own thing. It will work.)
By E-mail: e-mail us at EWsales@eclectic-ware.com and supply us with your name and address info , your PHONE NUMBER, all your product data, (colors and quantities), and then a good time of day to reach you. We will call for your VISA, MC, AMEX, or Discover card number, or you can call us. But please DO NOT submit credit card numbers in an unsecured e-mail. Your protection is important to us. We will call you if you provide a phone number and a good time of day to reach you. Work or home, whichever is best for you.
Mail order: we have a simple mail order form on our web site. If paying by check or money order, we do ask that you call or e-mail us first with the items that you are interested in. This way we can estimate the freight charge and you can include that in your total. Notes about freight follow directly below.
NO MINIMUM ORDERS
- SAMPLE ORDERS ENCOURAGED FOR CUSTOM MADE HARDWARE!
Shipping Charges: Shipping estimates (summary below, but this link will take you to a page with actual examples of shipping charges)
~~~~We are very good at calculating freight in advance if you would like to know prior to ordering~~~~
Most orders ship via UPS Ground. Most domestic one and two pound packages ship via Priority Mail because it is much lower cost. Packages shipping to US States or territories off the North American continent are generally shipped via Priority Mail with tracking and insurance when required.
We can ship via FedEx Priority Overnight, Standard Overnight, 2-day, and 3-day Saver upon request, and also via UPS Next Day Air, 2nd Day Air, and 3-day Select. This is done per your request, otherwise Ground is the default.
Air shipments are premium services and thus more expensive than UPS Ground shipping.
Orders to Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, will ship via Priority Mail, with insurance and delivery confirmation when necessary. Priority Mail is a very affordable option to these areas.
To place an order, please select the option you prefer.
Fax order form
Our policy is very straight forward. We do NOT share any information with anyone!
Whatever data you send to us, stays with us. For direct ship orders of certain custom hardware, we submit your shipping address to our vendor so they know where to ship it. We have a couple of vendors that ask for phone numbers - only so they can place them on the UPS shipping label. They are instructed not to do anything else with your phone number. On rare occasions, we do give a vendor permission to call a customer if crucial clarity is needed on a custom hardware order. But this is very uncommon.
We back up our data in-house. We refuse to use any on-line back up services. Your information stays with us, not some web storage facility. So to cut to the chase, whatever info you send us is kept safe and confidential. We do not have e-mail lists. We do not buy e-mail lists. We sell no e-mail addresses. We believe in treating you how we like to be treated. And we don't want our information in the wrong hands, and we respect that of every one of our customers!
John W. Wagonis
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Our On-line ordering form page is on a https secure web server, protected by
PLEASE SUPPORT AMERICAN SMALL BUSINESSES. WE ARE AMERICA's GROWTH.
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When in a specific product section of our web site, links to jump pages within the section will be present in this area of each page:
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NOTE: More site navigation links present in the footer of every page. Along with our address and phone number.
Our cabinet and bathroom hardware products are available to everyone - and in any quantity that you need.
We ship everywhere in the USA, US territories, Canada, Europe, Australia, South America, and many other countries.
Thank you for visiting Eclectic-ware today.
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