We offer you 5 ways to place an order with us.
On-line: our on-line ordering page is on a high-encrypted secure server. It will safeguard your information and protect the data that you send. Your information is completely safe. We know that some people do not like ordering on line, that is okay. If you would prefer to call in your order, please do.
To place an order on-line, click here for our on-line ordering form.
The on-line ordering form is available 24/7 for your convenience.
By Phone: please call us at (813) 633-7544. (main line)
Live phone hours are: Mon-Fri 9 AM to 5 PM E.S.T.
Voicemail will pick up in our off hours. We will return your calls. Definitely leave your name, number, and a brief message. And we have dual voicemail. When we are on a call, inbound calls at the same time go to our Verizon voicemail. There are times when we get a tad busy. Please leave a good message....
813-633-7544 is a land line, not a cell phone number. You cannot text or send pictures to it. That does not work. If you need to text us or send pictures from your smart phone,
you can do so to 813-362-7898 . Now we would prefer e-mail text be sent to our e-mail address and pictures sent to us via e-mail. BECAUSE it is so much nice looking at pictures on a 27" PC monitor than a 5" Samsung screen. It is easier to type messages on a keyboard, than on HALF of a 5" screen. We know the world is going mobile, but businesses and customer support still have computers in front of them.
813-634-3400 can act as a secondary land line to reach us at.
By FAX: our FAX number is (813) 634-3400 . You can fax us 24 hours a day. We have a FAX ordering form on our site that you can print out. Or you can send any format of document that works best for you. (Our fax line will also accept voicemail. So if you hear an outgoing message, just let the fax do its own thing. It will work.)
By E-mail: e-mail us at EWsales@eclectic-ware.com and supply us with your name and address info, your PHONE NUMBER, all your product data, (colors and quantities), and then a good time of day to reach you. We will call for your VISA, MC, AMEX, or Discover card number, or you can call us. But please DO NOT submit credit card numbers in an unsecured e-mail. Your protection is important to us. We will call you if you provide a phone number and a good time of day to reach you. Work or home, whichever is best for you.
If e-mailing file attachments, or PO's, we do prefer PDF or JPEG attachments. We will open Word and Excel files from known customers or with a prior phone call discussing it. But .zip files and other hazardous files, we do not open.
Mail order: we have a simple mail order form on our web site. If paying by check or money order, we do ask that you call or e-mail us first with the items that you are interested in. This way we can estimate the freight charge and you can include that in your total. Notes about freight follow directly below. And we do collect sales tax for shipments within Florida.
~ NO MINIMUM ORDERS
~ SMALL SAMPLE ORDERS ARE ALLOWED FOR CUSTOM MADE HARDWARE!
~ We know that sometimes you have to see something before ordering a lot.
Shipping Charges: Shipping estimates (summary below, but the link will take you to a page with actual examples of shipping charges)
We are very good at calculating freight in advance if you would like to know prior to ordering.
Most orders ship via UPS Ground. Most domestic one and two pound packages ship via Priority Mail because it is much lower cost. Packages shipping to US States or territories off the North American continent are generally shipped via Priority Mail with tracking and insurance when required.
We can ship via FedEx Priority Overnight, Standard Overnight, 2-day, and 3-day Saver upon request, and also via UPS Next Day Air, 2nd Day Air, and 3-day Select. This is done per your request, otherwise Ground is the default.
Air shipments are premium services and thus more expensive than UPS Ground shipping.
Orders to Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, will ship via Priority Mail, with insurance when necessary. Priority Mail is a very affordable option to these areas.
To place an order, please select the option you prefer.
Fax order form
NO MINIMUM ORDERS, order what you need for any product line
Our policy is very straight forward. We do NOT share any information with anyone!
Whatever data you send to us, stays with us. For direct ship orders of certain custom hardware, we submit your shipping address to our vendor so they know where to ship it. We have a couple of vendors that ask for phone numbers - only so they can place them on the UPS shipping label. They are instructed not to do anything else with your phone number. On rare occasions, we do give a vendor permission to call a customer if crucial clarity is needed on a custom hardware order. But this is very uncommon.
We back up our data in-house. We refuse to use any on-line back up services. Your information stays with us, not some web storage facility. So to cut to the chase, whatever info you send us is kept safe and confidential. We do not have e-mail lists. We do not buy e-mail lists. We sell no e-mail addresses. We believe in treating you how we like to be treated. And we don't want our information in the wrong hands, and we respect that of every one of our customers!
John W. Wagonis
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Solve your odd size hole center to center problem.
Got 2-3/4", 3-1/2", or any crazy size?
We ship everywhere:
Navigate back to any section of our web site using these links:
Or navigate by our product category pages:
We are a cabinetry and bathroom hardware supply store open to everyone!
Please remember the hyphen (-) in Eclectic-ware and in our web address: www.eclectic-ware.com
- for phone orders
- product questions
- design assistance
Eclectic-ware is a home improvement hardware store specializing in products related to kitchen and bathroom cabinetry, and furniture construction. All our hardware products are available to everyone: woodworkers, cabinet makers, designers, tile-setters, and Do-It-Yourself homeowners.
3110 Turkey Walk Lane
Wimauma, FL 33598 USA
(Greater Tampa to Sarasota area)
© Copyright 2000-present ~ John W. Wagonis | Established Dec. 2000 | County license # 146460
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Are you a little lost?
We apologize for our phone problems. Our 3 phone lines have been down since April 17th. Although 2 of the lines say they are no longer in service and one throws you into a senseless voicemail loop allowing you to do nothing, we are very MUCH still in business. It is frustrating. We do request that you e-mail us your questions or use our Contact Us form. If you need to contact us via phone, you can use our cell number at 813-362-7898. We have no indication of when our main phone lines will be operative again.