Thank you for finalizing your order, or continuing with a quote request.
By now you have received two automated e-mails from us. The first with all the product info and your personal info that you entered in our cart. And then the second confirming that you proceeded through the last step with your payment info, or request for precise shipping quote.
From here forward, a person, not a robot, will respond with your order progress. For items in our stock, we will process the order, e-mail you an invoice, and get it out the door. For direct ships, we will pretty much do the same, but give you the estimated lead time on our invoice as many direct ships for "custom made" products generally take 2 to 3 weeks before they ship. Direct ships for products that our manufacturers stock do ship quickly, usually within 1 to 3 days for most of them.
For anything that we have to order and bring into us first, we will tell you what is happening. Many products need to ship to us first to avoid some minimum orders set by the manufacturers, and also for foreign shipments and orders shipping outside the 48 Continental United States. This is why we overly suggest to let us determine the best shipping method because there is just so much to it.
If by chance, you have not heard from us in 3 days, please contact us (give it another day or so over the weekends and holidays). You can use our contact us form, call 813-633-7544, or e-mail us at EWsales@eclectic-ware.com.
Since most of our customers find us through a web search for a specific product, you may not be aware of all the other home improvement products that we do offer. Take a moment to glide through our Menu at the top of the page to get an idea of other kitchen cabinet and bathroom hardware that we have. You may find that we can help with something else.