General Terms of Sale:
Instead of displaying this longer text within our shopping cart, it seems easier to elaborate a little more on a separate page. You can close this tab or new window at any time and your cart should still be open.
We really want to keep our sales terms simple. We are a small company and do not have to engage in all that corporate hoopla. We will keep this short.
- All products are paid in full prior to shipping. Direct ships are paid in full at time of ordering.
- Customer is repsonsible for all shipping costs, unless minimums are meant on specific products that are noted as such. Most manufacturers always charge shipping on orders set up as direct ships, and how they charge is within their control. We will say the majority apply the exact UPS shipping charges are are extremely fair about it. A few add in a couple extra dollars, and that is still fair. Much better from what we have seen of websites charging by tier and really overinflating the charges.
- Many orders are shipped from our stock for the more popular items that we keep on hand. We have a wide array of products and every order varies by product line, weight, size, and where it is going. The tier or one-price-fits-all methods are not used here. We apply the shipping charges as the post office and UPS charge us. Any company that profits on shipping is not conducting themselves properly. We are charging you what it costs to ship. We do have an $8 min. shipping charge on tiny orders to cover our cost of processing. Most of those are sent through the US Mail. (By tiny, we are referring to the size of the product.)
- Our shopping cart does not automatically calculate shipping for this reason. Products of different sizes, weights, quantities and potentially shipping from somewhere else in the United States to your address, all vary in cost. The person actually typing up your order will look up the proper shipping cost.
- Return allowances and procedures are outlined on our Return Policy page. Please note, some manufacturers of custom made products have no return policies. We outline those on that page. Custom items made just for you are not returnable. Mainstream items in unused condition are returnable. Items that have been altered or used are not returnable.
We are open to your questions or comments.